Frequently Asked Questions

Our tool kicks your retargeting game up a notch. Ditch the basic cookie tracking—every visitor gets a unique ID from us. This means you squeeze every drop from your ad spend and messaging campaigns. More bang for your buck, basically!

We let stores install as many pixels as they want on all of our plans

Day 1: Get pixels set up for AdTrace on FB, Google, and more. Kick off with better tracking across the board.
‍Day 7: We fix those pesky missing conversions and bump up your Event Match Quality. Expect sharper conversion tracking and insights into what your customers are up to.
‍Day 30: Remarketing starts hitting different. Customers who come back stick around longer, boosting your repeat sales.
‍Day 45: Dive into deeper audience segmentation and get your ads right where they need to be. It's all about hitting those perfect customer niches.
‍Day 60: Say goodbye to those iOS14 tracking headaches. Your campaigns are on point, and your data's driving decisions now.
First 60 days with AdTrace? It's about setting things up, tweaking for the best performance, and really getting to grips with what our tool can do for your biz. We're here to help make it smooth sailing with our top-notch support and easy-to-follow guides.

We currently support TikTok, Facebook, Google. We are launching Snapchat Q2 2024, followed by support for Pinterest, Klaviyo and more

Yes, our product is multi lingual and so is our 24/7 customer support.

Setup is generally completed in under 5 minutes. If you need help onboarding, just contact our 24/7 live chat support or schedule a demo